How do I return an item?
Original sales receipt must accompany returns.
We accept returns most carburetion and ignition items for exchange or refund 7 calendar days after delivery of the product. Some items such as jetting are made to order and are not returnable. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• without showing signs of wear or damage in any way
• within 7 calendar days of the delivery date (after 7 days no returns are allowed)
• must not be a special order or a custom order
• unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
Parts that are not carburetion or ignition related are considered special order and may not be returnable for any reason depending on the part. If in question please send us an email and we will let you know if it can be returned or not. Any item that is not carburetion or ignition item that is not confirmed returnable by email is not returnable under any circumstances.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged, we may waive this at our discretion. Again you MUST contact us within 7 days if you intend to return ANY item sent from our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.